We Care About Your Privacy
1. Parties
This Privacy Policy outlines how Uriel ("Uriel", "we", or "us") collects, uses, stores, shares, and safeguards your information in connection with services offered by Uriel. These include, but are not limited to, services provided through www.askuriel.io (the “Site”), related tools or applications (the “Applications”), and content made available through our services (the “Content”) — collectively referred to as the “Service”.
This policy applies when you ("you", "User", or "Respondent") access or use any part of the Service. A "User" creates chatbots through Uriel, while a "Respondent" engages with those chatbots.
This Privacy Policy is governed by and forms part of the Uriel Terms of Use.
2. Agreement to Terms
Using Uriel's services is entirely voluntary. If you do not agree with this Privacy Policy or the Terms of Use, do not provide any personal information, exit the applications, and stop using the Service.
By creating a Uriel Account or otherwise using the Service, you consent to our collection, use, disclosure, and retention of your information as described herein.
3. Changes to this Privacy Policy
Uriel may update this Privacy Policy periodically. You may need to accept the updated policy when logging into your account. We will notify you via email or on the Site before changes take effect. If you disagree, you may discontinue use within thirty (30) days. Continued use means you accept the new terms.
4. Your Data Rights
You have the right to access, correct, delete, or object to the processing of your personal data. Please contact us through the website or at info@askuriel.io to exercise these rights.
5. Personal Information
5.1 Information Collected from Users
- Direct Collection:
- Registration data
- Chatbot content (questions & responses)
- Billing and plan information
- Additional personal data voluntarily provided
- Indirect Collection:
- Usage statistics
- Device/browser information and IP address
- Referral source data
- Data from authorized third parties
- Cookies and tracking data
5.2 Information Collected from Respondents
- Directly: Responses submitted to chatbots.
- Indirectly:
- Usage and device data
- Referral source data
- Cookies and tracking data
- Email address (if requested by User)
6. Use and Sharing of Information
Uriel uses collected data to:
- Provide requested services
- Improve and analyze our services
- Enhance security, research, and development
- Send product updates, tips, and promotional content
We do not sell chatbot data to third parties. Information may be shared with trusted service providers who comply with our privacy standards and relevant laws.
Your data is not disclosed unless:
- Needed for service delivery
- Required by law or competent authorities
- You provide explicit consent
Our servers are located in Ohio. Sub-processors adhere to relevant privacy frameworks including the Privacy Shield Principles.
If Uriel undergoes a merger, acquisition, or reorganization, your data may be transferred to the new entity. You consent to such transfers.
7. Cookies
Cookies are small data files used to improve your experience. Uriel uses safe cookies that:
- Support website functionality
- Store preferences and session data
- Help with chatbot performance and analytics
You can manage cookies through your browser settings at any time.
8. Managing Your Account and Data
- Cancel your account or opt out of emails anytime by contacting info@askuriel.io
- Request changes to your personal information via email
- Past activity data may be retained if required by law
9. Data Retention
We retain your information for as long as necessary to operate Uriel's services, comply with laws, resolve disputes, or enforce our Terms of Use. Information from closed accounts may also be retained under these conditions.
10. Google Workspace API Use
Uriel complies with Google Workspace API terms. We do not use your data for AI/ML training. Data is handled strictly according to intended functionality and compliance guidelines.
11. Contact Us
If you have any questions, feel free to contact us at:
- Email: info@askuriel.io
- Phone: +1 (714) 855-5034